Shipping policy

Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully before placing an order.

Processing Time
All orders are processed within 3–5 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Estimated delivery times are as follows:

• U.S. Warehouse Orders: 3–7 business days  
• International Warehouse Orders: 8–15 business days

Estimated delivery time is depending on the destination and shipping method selected.

Please note that delivery times may vary due to customs clearance, local postal services, weather conditions, or peak seasons.

Shipping Fees

We offer free standard shipping on all orders.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24–72 hours to update.

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Address Accuracy
Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delayed or Lost Packages

We are not responsible for shipping delays caused by the carrier, customs, weather, or other circumstances beyond our control. However, if your package is significantly delayed, please contact us and we will assist you in resolving the issue.

Contact Us
If you have any questions about shipping, please contact us at:
support@hellohomii.com